Privacy Policy

This Privacy Policy explains how Lumin Agency handles information when you visit our website or contact us. It describes the information we may receive, how we use it, and the choices available to you.

About this policy

In this policy, “Lumin,” “we,” and “us” refer to Lumin Agency. This policy applies to information collected through this website and related inquiries. Work performed for clients may also be governed by separate agreements and notices.

Information we collect

When you submit an inquiry, we may receive the information you choose to provide, such as your name, company, email address, selected service, and the contents of your message. Our website and the services used to operate it may also generate technical information, such as browser and device details, pages visited, approximate location, and the time of a visit.

How we use information

We may use information to respond to requests, discuss or provide services, communicate about an engagement, maintain and improve the website, protect our systems and business, and meet legal obligations. We use information for purposes related to the reason it was provided or collected.

Cookies and similar technologies

The website or embedded services may use cookies and similar technologies for essential functions, site performance, or analytics. You can manage cookies through your browser settings. Blocking some cookies may affect how parts of the website work.

How we share information

We may share information with service providers that help us host and maintain the website, receive inquiries, communicate, or measure site performance. We may also disclose information when required by law, to protect people or our rights, or in connection with a business reorganization or transfer. We do not authorize service providers to use information for purposes outside the services they provide to us.

Data retention

We keep information for as long as reasonably needed for the purposes described in this policy, including responding to you, maintaining business records, resolving disputes, and meeting legal requirements. Retention periods depend on the nature of the information and why it was collected.

Security

We use reasonable safeguards designed to protect information. No website or method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your privacy choices

Depending on where you live, privacy laws may give you rights to request access to, correction of, or deletion of certain personal information, or to object to or limit some processing. To make a request, contact us using the details below. We may need to verify your identity and will respond as required by applicable law.

Children’s privacy

This website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can review and address it.

Third-party links

This website may link to websites or services operated by others. Their privacy practices are governed by their own policies, and we encourage you to review those policies before sharing information with them.

Changes to this policy

We may update this policy from time to time. The date at the top of this page indicates when it was last revised. Changes take effect when posted here.

Contact us

For questions or privacy requests, contact Lumin Agency at management@luminagency.co, call +1 425 332 8602, or write to 1100 Dexter Ave N, Suite 100, Seattle, WA 98109.